How to resolve infotainment system glitches in 2018–2020 Subaru Outbacks?

Check for Software Updates Visit the Subaru website or contact your local Subaru dealership to check for any available software updates. Manufacturers often release updates to fix known glitches and …

 
Check for Software Updates
 

• Visit the Subaru website or contact your local Subaru dealership to check for any available software updates. Manufacturers often release updates to fix known glitches and improve the functionality of the infotainment system.
• Download and install any available updates according to the instructions provided. This may require a USB drive or a visit to your dealership, depending on the update procedure.

Reset the Infotainment System

• Locate the reset button or option in the settings menu of your infotainment system. This can usually be found under the "Settings" menu, possibly within a submenu titled "System" or "Factory Reset."
• Sometimes, pressing and holding the power button for 10–15 seconds can also perform a soft reset of the system. This action might reboot the system and resolve minor issues.
• Performing a reset will often resolve temporary glitches by restoring the system to its default settings. Be sure to save any important settings or media beforehand, as some data may be lost.

Check Connectivity and Hardware

• Ensure that any connected devices, such as smartphones, are updated and properly paired with the infotainment system. Outdated or improperly paired devices can cause interference and glitches.
• Inspect any external media sources, such as USB drives or SD cards, for compatibility and functions properly. Sometimes, unsupported file types or corrupt files can cause errors.
• Verify that all hardware connections, such as wiring and antennas, are secure. Loose connections can lead to intermittent issues with the system.

Perform a Battery Test

• Check the vehicle's battery health. Infotainment glitches can sometimes be caused by power issues due to a weak or failing battery.
• If necessary, have the battery tested at a local auto shop or dealership. Replace it if it’s not performing well, as stable power supply is crucial for the functioning of the infotainment system.

Consult a Professional

• If you have tried all of the above steps and the glitches persist, it may be time to consult a professional. Visit a certified Subaru dealership for diagnostics and repairs, as they have technicians specializing in Subaru models.
• Explain the issue and steps you’ve already tried to help the technician accurately identify and solve the problem. Technicians may use advanced diagnostics tools that can pinpoint and resolve more complex issues.